Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order.

Items must be unused, unworn, and in their original condition.

Non-Returnable Items

Customized products

Gift cards

Items damaged through misuse

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method.

Contact

For return requests, please contact us at:

support@qingliao.shop